Published: November 2024
1. By ordering any product or service, either sold or promoted by Spa Publishing Group Ltd (also described in this document as “the company”), or requesting any results, information or additional details about any product or service sold or promoted by “the company”, you accept in full all these Terms & Conditions and agree to comply with them at all times. You also accept the Income Disclaimer issued in conjunction with these Terms & Conditions. And in respect of these undertakings Spa Publishing Group Ltd, as a responsible and accountable business, will uphold your rights, and use any personal details that you have provided “the company”, in accordance with its Privacy Policy.
2. You must be at least 18 years of age or older as local gambling law dictates. If you are resident outside the UK, you must satisfy yourself you are lawfully able to receive any products or services either sold or promoted by Spa Publishing Group Ltd.
3. Any product or service obtained, bought, used or trialled from “the company” MUST ONLY be used by the registered buyer.
4. Once you have received any product or service sold by Spa Publishing Group Ltd, you are bound to agree that you shall not in any way divulge the information to any third parties. Information piracy and/or the re-transmission of information, either for commercial gain or not, of any kind will NOT be permitted and Spa Publishing Group Ltd will seek legal redress over any such action.
5. No part of any product or service sold by Spa Publishing Group Ltd may be reprinted, reproduced, or utilised in any form or by any electronic, mechanical or other means, now known or hereafter invented, including photocopying and recording, or in any information storage and retrieval system, without prior permission in writing.
6. Any product or service sold by Spa Publishing Group Ltd is sold subject to the condition that they shall not, by way of trade or otherwise, be lent, re-sold, hired out or otherwise circulated without prior consent from “the company” in any form of binding or cover other than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser.
7. No information relating to any financial transactions between you, as the customer, and Spa Publishing Group Ltd (for instance, your credit/debit card number, expiry date or CVV security number) is stored, retained for future use or disclosed to any third party. Spa Publishing Group Ltd also acts within the guidelines set down by the Payment Card Industry Data Security Standard (PCI DSS). All transactions are processed in accordance with the rules governing best practice and the safe use, storage and transmission of all received credit/debit card data. Your personal data is securely held on the database of Spa Publishing Group Ltd which resides on a private server in a high security data centre (see privacy Policy for more details).
8. (i) If you have entered into a subscription for one of the products or services offered by “the company”, you understand you will be billed automatically via Paypal, Direct Debit or your credit/debit card for every subscription cycle. This may be monthly, quarterly, bi-annually or annually (or any other time period), and will be confirmed to you in your initial confirmation email. Unless specifically stated in your initial confirmation email, your subscription is not subject to any contracted time period but will run continuously until such time you cancel it via Paypal, or make contact by telephone, or email to cancel your next credit/debit card transaction. You MUST do this at least 48 hours before your next subscription cycle is payable – failure to adhere to this STRICT 48 HOURS RULE will result in an administration charge of £25+VAT (£30) should you wish to subsequently cancel your subscription after a subscription cycle payment has been processed (the addition of VAT on this administration charge will ONLY apply if you are resident in the UK or EU).
(ii) The amount billed for every subscription cycle will be confirmed in the original sales or promotional literature, and will be repeated on the payment page (whether Direct Debit, a credit/debit card or PayPal account is used). If the subscription is not on a fixed contract, this amount may be subject to future change. Should this occur, you will always be given advance notice by email.
(iii) If you cancel, your subscription will end immediately, you will not be billed further and all betting information supplied to you as part of your subscription will cease.
(iv) It is incumbent on the customer to confirm any request for the cancellation of a subscription in writing or over the phone, and an email to acknowledge receipt will be sent in reply. If a subscription is cancelled independently there will be no automatic refund of any subscription payment, in whole or part. Any claims for a refund, in keeping with the terms of the subscription, need to be requested in writing. Furthermore, if the customer fails to receive any confirmation that a cancellation request has been received, and incurs any subsequent costs, and did not cancel the subscription themselves (by either contacting PayPal or their credit/debit card supplier directly) then the company shall not be liable for any subsequent monies paid.
9. You agree/understand that your right to a refund or chargeback is covered by the relevant terms and conditions of your bank, card provider and/or the online payment service by which you paid (e.g. Paypal). In the exceptional circumstances where you need to apply for a refund or chargeback please feel free to contact me directly. I will advise on the best way to proceed. Refunds or chargebacks of this nature are only liable from the date when the claim is first made, and will be limited to only the most recent, or latest, payment made (whether monthly, quarterly etc).
10. You understand and accept the risks that certain bookmakers may place stake restrictions on your accounts, or even close your accounts, due to your betting activities based on any product or service offered by Spa Publishing Group Ltd. If you have to open ‘clone’ accounts with bookmakers to get your bets placed, it is your responsibility to check individual bookmakers Terms & Conditions. You accept that Spa Publishing Group Ltd is not responsible should bookmakers identify your clone accounts, stop you betting with them, and potentially withhold any winnings in your accounts.
11. INDEMNITY: You irrevocably indemnify Spa Publishing Group Ltd and any Data Providers for “the company” and affiliates from and against any and all losses, damages and costs suffered or incurred by Spa Publishing Group Ltd, any Data Providers or affiliates of whatsoever nature arising out of or in connection with your use, provision or distribution of information or any part of a product or service operated by “the company” or any part or otherwise howsoever arising in relation to any breach of this agreement by you.
12. LIABILITY: Due to the nature of electronic distribution of information, services and materials, neither Spa Publishing Group Ltd nor any Data Providers for “the company” nor affiliates have any liability (whether in contract or tort) for any losses, costs or damages resulting from or related to use of or inability to use any information to the fullest extent to which such liability may be excluded or avoided by law. In no event shall Spa Publishing Group Ltd be liable to you for perceived or actual financial losses or for indirect, incidental, special, punitive or consequential damages arising out of or in relation to the provision of any product or service sold by “the company” or the provision of information.
13. You accept due to the nature of electronic distribution of information in the form of email and text messaging that technical issues can arise and Spa Publishing Group cannot be held responsible should emails/texts either not arrive on time, or not arrive at all.
14. These Terms & Conditions shall be governed by and construed in accordance with English Law and you hereby agree to be subject to the exclusive jurisdiction of the Courts of England. If you any questions or comments about these Terms & Conditions, or having read through the document you wish to change, amend or remove in whole or part your own personal details held by “the company”, please contact:
Shaun Humphris
Spa Publishing Group Ltd
Registered Office: 124 Warwick Street, Leamington Spa, CV32 4QY
Phone number: 01926 298211
Email address: spapublishinggroupltd@gmail.com
Company Registration No: 15830286
Data Protection No: ZB812671
Any other questions about your personal details, their use and retention, should be directed to the Information Commissioner’s Office which can be contacted by phone on 0303 123 1113 or via the website at https://ico.org.uk/global/contact-us